Your personal information is important to Hexagon Print Limited and we are committed to safeguarding and protecting your personal data and privacy.

If you are only browsing this website, we do not capture data that allows us to identify you individually.

What personal data we hold and why

We keep to a minimum the amount of information we hold about you and will never collect any unnecessary personal data from you. 

Data is only collected if it has been directly provided by yourself.  This is done via email, phone and face to face meetings or through our contact page to enable us to reply to you after your visit. Your name, e-mail address and other personal information are required for us to be able to communicate information, advice and services to you.

The information you provide will be kept confidential and will be used only to support your customer relationship with us.

How we use the information about you

We only process your personal information to meet our legal, regulatory and contractual obligations and to provide you with our products and services.

Data retention

We retain your personal data only for as long as is necessary to deliver you our services.   However we may need to retain your personal data longer if it is part of an accounting record which we are obliged by law to keep for 7 years.

How do we secure your personal data

We comply with data protection law and all data is handled responsibly. 

We have appropriate security in place to prevent the personal data we hold being accidentally or deliberately compromised.

We are committed to ensuring that your information is secure.  All data is held on UK and EEA data centres and is encrypted both in transit and at rest.  

Within their terms and conditions of employment, all employees receive briefings on data security and the handling of personal data.  We continually ensure staff awareness and carry out refresher training regularly to ensure that your personal data is protected.  Additional suitable procedures are in place to safeguard and secure the information we collect.

Sharing of your personal information

We may have to share your data with third parties, including third-party service providers.  We require third parties to respect the security of your data and to treat it in accordance with the law.  We do not allow our third-party service providers to use your personal data for their own purposes. 

We never have and never will sell your personal data nor will we provide your personal data to a third party for marketing purposes.

Your rights to access to your information

You have the right to access, amend or delete any of your personal data that we hold. You can make a request to view the data we hold, to make any changes or to remove your data from our systems by emailing   dpo@hexagonprint.com

We will respond to your data subject request within one month.

For further information on Data Protection and Privacy please contact dpo@hexagonprint.com

If you don’t feel we’ve dealt with your request appropriately, you have the right to appeal to the Information Commissioner’s Office.

Changes to our privacy policy

Hexagon Print reserves the right to amend the Privacy Policy at any time.  If you have objections to the Privacy Policy, you should not access or use the website. We regularly review this policy and will make changes as and when needed. 

Calls may be recorded for training and quality purposes.

We regularly review this policy and will make changes as and when needed.